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Top 6 Customer Retention Strategies to Drive Repeat Sales

Top 6 Customer Retention Strategies to Drive Repeat Sales

“Repeat sales is the ultimate proof of brand loyalty,” states a 2019 research report from Investopedia. Whether you believe this or not, this is the most proven way for organizations to measure how much their customers are satisfied with their products and services. Here are  4 reasons why customer retention and repeat sales should be

HOW CUSTOMER SERVICE IMPACT BUSINESSES

“Customer service is the experience we deliver to our customer. It’s the promise we keep to the customer. It’s how we follow through for the customer. It’s how we make them feel when they do business with us – Shep Hyken. Brand loyalty and customer service go tandem. And the consequence? Repeat buying. Referrals.More sales.