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HOW CUSTOMER SERVICE IMPACT BUSINESSES

HOW CUSTOMER SERVICE IMPACT BUSINESSES

“Customer service is the experience we deliver to our customer. It’s the promise we keep to the customer. It’s how we follow through for the customer. It’s how we make them feel when they do business with us – Shep Hyken. Brand loyalty and customer service go tandem. And the consequence? Repeat buying. Referrals.More sales.

THE PATH TO CONTENT CREATION

So far, content creation has become an awesome way through which businesses (both small and large) attract audiences, engage, and delight them just the same. And that’s not far-fetched since the world has etched into the digital space. So, it’s only natural that today’s marketers would want to appear just right where their existing and

THE ART OF BRANDING

Building a brand requires more than just a logo or symbol with a nice name to it. And although it is part of it, but isn’t the entirety of it. For the most part, branding demands an identity – which is the totality of your brand – in itself. That includes your logo, mission statement,